Latest on HIT Outcomes from Jim Higgins: Meeting the Needs Of Baby Boomers
In his latest piece on Health IT Outcomes, Jim Higgins looks at the specific communication needs of baby boomers. Baby boomers are the largest consumers of healthcare, but their needs have been a bit ...
On HISTalk Practice: Understand Communication Preferences to Improve Patient Retention
In his latest article in the series From the PRM PRo on HISTalk Practice, Jim Higgins looks at patient communication preferences. He kicks off the article with a clear statement of the problem facing ...