Patient Relationship Management has six major components.
If you’re going to be real with your patients, you’ve got to know how you’re performing today and where you need to improve. Patient surveys, reviews and net promoter scores empower practices to accurately measure patient satisfaction, loyalty and referability (we think that’s a word). And you’ll gather that feedback while focusing on what really matters – delivering exceptional patient care.
We can’t remember the exact source, but it’s estimated that 101% of practices want to be better at marketing. So we’ve embraced the challenge. Patient mapping, targeted promotions, social media, referrals – we’ve loaded up the Solutionreach platform with marketing tools that help you find new patients in a way that’s actually manageable and affordable for your practice.