What is Patient Relationship Management?

Great question. We promise to spare you the fluff.

Patient Access
Patient Reminders
Patient Satisfaction
Patient Education
Practice Marketing
Provider Reputation
What is Patient relationship management

Patient Access

The patient experience goes far beyond the walls of the practice. How does Solutionreach work? Solutionreach ensures you provide patients with unparalleled access to their personal healthcare through tools such as self-scheduling, a patient portal and a patient app. Whether it’s paying bills, scheduling appointments or interacting with a doctor, Solutionreach makes it easy, makes it convenient...and ultimately, makes it work.

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Patient Reminders

Patient Reminders

We hear it all the time - practices want to connect individually with each of their patients, but they don't have the time or tools to do it. So they end up with too many no-shows and missed opportunities for recall visits.

By trusting appointment reminders, patient recall system, and other routine patient messaging systems to Solutionreach providers can send:

  • The Right Message - customizable, automated reminders
  • At the Right Time - sent at strategic times chosen by your practice
  • Delivered the Right Way - based on patient preferences: text, phone or email

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Patient Satisfaction

Patient Satisfaction

If you’re going to be real with your patients, you’ve got to know how you’re performing today and where you need to improve. Patient surveys, reviews and net promoter scores empower practices to accurately measure patient satisfaction, loyalty and referability (we think that’s a word). And you’ll gather that feedback while focusing on what really matters – delivering exceptional patient care.

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“Every day we recoup our investment several times over.”

- Marie Gambetta, Advanced Dental

 
Patient Education

Patient Education

How are you helping patients between their visits? What direction are you providing? Your patients absolutely need it. 

Generate better outcomes with intelligent patient education tools specifically designed to improve treatment plan adherence.

  • Effectively communicate wellness information and tips through monthly e-newsletters
  • Fill in the communication gaps between visits and help patients stay aware of the actions they need to take to stay healthy

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Practice Marketing

Practice Marketing

We can’t remember the exact source, but it’s estimated that 101% of practices want to be better at marketing. So we’ve embraced the challenge. Patient mapping, targeted promotions, social media, referrals – we’ve loaded up the Solutionreach platform with marketing tools that help you find new patients in a way that’s actually manageable and affordable for your practice.

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Provider Reputation

Provider Reputation

We know you’re incredible, but do your prospective patients? Online reputation is king in today’s highly social, digital world. Through Solutionreach’s complete online reputation management, you can maintain an engaging online presence that makes a positive first impression on prospective patients.

  • Easily monitor active online reviews
  • Cultivate new reviews to grow your evolving online reputation
  • Track your reputation within the Solutionreach dashboard with overall review scores, comparison review ratings and other powerful tools

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Markets

Solutionreach is the leader in patient relationship management solutions. Solutions that are patient-centric and specifically tailored to the needs of advancing your relationship with your patients.

Medical Care
Medical Care
Dental Care
Dental Care
Eye Care
Eye Care
Aesthetic Care
Aesthetic Care

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