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Improving Your Patient Outreach, Recare and Recall

Posted on Sep 12, 2013 by Solutionreach

    It's Easier Than You May Think!

    Patient outreach. Recare. Recall. Regardless of what you call it, the definition is the same: reactivating patients you’ve previously seen that are due, slightly overdue, or grossly past due for their next appointment.

    They DO need you. They might even know that they need you, they just…forget, or put it off until they really do forget. It’s a struggle that practices are faced with every day. Patients are so busy - doing anything from working late to scrolling through their Facebook feed - that they simply don’t think about calling to make another appointment with your office.

    Despite how hard it seems that patient reactivation can be, you must persist with your efforts to bring patients back into the office!

    Why? Well, other than caring about their health, there is the simple fact that reactivating patients you’ve already seen is significantly cheaper - 7x to be specific - than acquiring new ones.  It’s the most effective and efficient way to keep your schedule full, and your bottom line growing.

    So…how do you combat the difficulty of reaching patients in order to tap into this elusive increased revenue and booked schedule?

    It's easier than you may think!

    Solutionreach, to the rescue!

    We’re going to break it down in a series of posts that focus on the hurdles surrounding effective patient reactivation (ie: recare, recall, and patient outreach).  What are the roadblocks, why are they such barriers, and how do you vault over them?

    Spoiler Alert!

    The series will give you tips and tricks from our practice marketing experts for making your patient outreach as effective as possible even without using the automated Recare tools that are, as always, fully included with the Solutionreach platform. However, our automated practice tools allow you to implement the advice easily, effectively and without the frustration that doing everything manually can be riddled with.

    The best part? If you are unsure of how to use any (or all) of the tips we offer, your dedicated Client Success Manager will help! You don’t have to be an expert. We’ll give you the information you need to know, and then help you implement it so you have all the necessary ingredients for the best Recare it’s possible to whip up.


    By combining our advice and the solutions we provide you with, you will be reactivating more patients than you remembered that you had to begin with!

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