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    Linking in Text Messages
    Did you know that statistically speaking, most people read text messages within 3 minutes of hearing the "ping" on their phone? Make the most out of your text messages by including links to patient ...
    To Emoji or Not to Emoji
    Sending text messages has become a central part of every practice's normal workflow. But we receive a lot of questions about the type of tone offices should use when sending texts. We want to be ...
    Wondering About Texting Etiquette?
    Texting is a big deal for dentist, optometrists, and dermatology offices these days. Texting is the preferred method of communication for patients and is critical to ensuring they get seen. But ...
    Patient Referrals: 7 Easy Ways to Fill Your Schedule
    Everyone wants a bustling practice. A full schedule. Happy patients filling the waiting room. The question is—how to make that dream become a reality? One of the most important elements of practice ...
    Get Your COVID-19 Vaccine Questions Answered in this Free Webinar
    As the COVID-19 vaccine rolls out across the country, dentists, optometrists, and other healthcare specialties have lots of questions concerning its deployment. In this webinar, we will dive into ...
    7 Rules of Telephone Courtesy: Old-School Patient Communication Tips
    Even with all of the technological advances in our modern healthcare offices, many of your patients’ first experience with your office will be on the telephone. Because of this, it’s critical that ...
    Poor Patient Satisfaction: 5 Problems that Lead to Unhappy Patients
    Studies show that one in three patients anticipate switching providers in the next couple of years. As patients are looking more and more for a consumer-based healthcare experience, it’s important to ...
    How No-Shows Become Lost Patients
    Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
    Leveraging a Park & Text Waiting Room
    As COVID-19 continue to impact communities, many practices are reopening. To support the safety of patients and staff, practices need to use new tools and strategies to support social distancing. One ...
    4 Simple Tricks to Becoming Everyone's Favorite Practice
    If you asked a group of healthcare professionals why they chose to enter the field, most would say that it’s because they wanted the satisfaction of helping others. Unfortunately, that yearning to ...
    5 Silver Linings of Patient Cancellations
      Ouch. What to do when patients say "no" to your patient confirmations? In a perfect world, patient confirmations wouldn’t be necessary, because every patient would always show up. In a perfect ...
    Celebrating the Holidays!
    I can hardly believe that the holiday season is here already? With everything that has happened this year, I sometimes feel like time has frozen in 2020. But here we are...Halloween is in just days ...

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