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    5 Practice Management Time-Suckers that Kill Patient Satisfaction
    As a child, my family lived a fair distance from extended family. This meant that two or three times a year, my parents would load their children into the car and make the long trek to visit our ...
    Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
    Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
    How to Run Multiple Healthcare Locations Like a Pro
    How many of you have multiple locations?  We had someone reach out looking for some tips when it comes to running more than one office. In today's SolutionTeach video, we walked them through ways to ...
    Five Ways to Elevate the Remote Patient (and Caregiver) Experience
    Note: This is a reprint from our SR Health blog. Over four months into the COVID-19 pandemic, working from home (WFH) and remote teams have become the norm for many industries. Telemedicine is in ...
    The Guide to Patient Satisfaction Surveys for Physician Offices
    Have you been using patient surveys to evaluate satisfaction, or are you still a survey skeptic? Are you not yet convinced that patient satisfaction surveys and the feedback you get from them are ...
    How to Handle Patients Who Won't Follow Safety Rules
    This week's video dives into an issue that every practice will have to deal with at some point...understanding and addressing patients who don't follow safety protocol. You will definitely not want ...
    Why Birthday Messages Have a Bigger Impact than you Might Think
    In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
    7 Effective SEO Strategies to Bring More Potential Patients to Your Website
    Around 72 of internet users rely on online sources like Google, Yahoo!, and Bing when seeking out information about doctors, nurses, caregivers, dentists, and other healthcare professionals. They are ...
    How is Your Practice Comeback Going?
    Life for practices in 2020 has been crazy. To help you manage, we created a complete "Practice Comeback Plan" with steps for wherever you are in this journey. Today, I wanted to share ideas from ...
    Do You Offer Free (or Reduced) Care for Staff Members?
    In today's video, we discuss the different approaches practices take to giving care to their employees. Spoiler: I also give my advice for what you should be doing. I'd love to hear more about what ...
    Here are the Best COVID-19 Resources to Follow
    The onslaught of the COVID-19 virus has taken over every part our lives...including the news. There are literally thousands of articles, videos, opinions, studies, and more created (and shared across ...
    Tips for Creating Videos (Facebook Live)
    A great way to connect with patients is through video, and specifically a Facebook Live session. This is especially true right now when many of your patients might not be able to make it in to the ...

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