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    Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
    Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
    Lori Boyer
    08/25/2020
    Ready to Create a Patient Recall Program that Works?
    Getting patients to return to your healthcare practice again...and again..and again, is crucial to the success of any practice. In the last couple of months, I've received multiple questions around ...
    Lori Boyer
    03/12/2020
    7 Emails Your Practice Should be Sending
     Email is such a common way of communicating that it sometimes feels plain and uninteresting. It’s easy to overlook the impact it can have on your marketing effort, and by extension, on your ...
    Lori Boyer
    03/03/2020
    5 Tips for Leveraging Patient Newsletters
    Patient retention is critical to the life blood of your practice, but just as important, if not more, is being able to consistently acquire new patients to continue to grow and maintain a healthy ...
    Lori Boyer
    02/20/2020
    Looking For a Workplace Cell Phone Policy?
    Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...
    Lori Boyer
    01/16/2020
    Losing Patients? You're not alone!
    From time to time, most healthcare organizations experience problems with patient turnover. Such was the case for our most recent FAQ writer. In this video, we'll walk you through some of the best ...
    Lori Boyer
    12/05/2019
    5 Benefits of Online Self-Scheduling
    For over a month, my son complained to me that his glasses prescription was bad. The board had become hard to read at school and everything seemed blurry. And yet, it took a month for me to finally ...
    Lori Boyer
    12/04/2019
    Brain on Fire: A Review of My Favorite Conference Session This Summer
    I am lucky as a patient to get to attend conferences each year that teach science, research, and data with personal stories to go with them. One such event I attended this summer was Global Genes. ...
    Barby Ingle
    11/06/2019
    Healthcare Horror Stories...Scarier Than a Monster Any Day!
    If you're like most healthcare professionals, you've experienced things that most people would never dream of. From patients refusing to pay (I heard of one patient who threw a fit over a $1.26 ...
    Lori Boyer
    10/31/2019
    Helping Patients with Special Needs
    We received a great question this week about how to create a good experience for everyone when a special needs patient comes in for a visit. I'd love to hear your ideas as well! It is such an ...
    Lori Boyer
    10/30/2019
    The Key to Patient Satisfaction? Knowing What They Think Of You
    The changing nature of healthcare has put increasing importance on building and developing patient provider relationships. Patients have many options when it comes to choosing a provider, even with ...
    Lori Boyer
    10/10/2019
    How to Create a Recall Program That Really Works
    It’s a tale as old as time. The Jones family has been coming to your office for over five years. They bring the kids in for checkups regularly. They always pay on time. One day, you realize that you ...
    Lori Boyer
    09/11/2019
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