Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
The Surprisingly Big Impact of Online Scheduling
Roseville Optometry Associates has been recognized as a leader in patient care for over 25 years. The doctors and staff combine exceptional patient service with the latest technology to meet the eye ...
6 Ways to Schedule Patients Effectively and Efficiently
Patient scheduling. It seems like it should be simple. Scheduling patients is one of the most common tasks performed by practices...and it can also have a huge impact on your success. With 85 percent ...
Boost Patient Satisfaction Through Appointment Scheduling
Sometimes it's the little things that really annoy patients—and scheduling is definitely one of those little things! It can make a big difference in the experience a patient has with your ...
A Day in the Life of a Healthcare Worker...Told Through GIFs
Working in healthcare brings both challenges and joys that no other profession can fully understand. What better way to share a glimpse into our industry than through GIFs? Sit back, grab some ...
Do You Know Why Your Patients Are Unhappy?
The number of patients who say they are unhappy with their current healthcare practice (across all specialties) is on the rise. In fact, one in three say they are thinking about switching in the near ...
The Power of Social Media and Patient Reviews
Read more about how to improve your online presence in our free guide:
5 Tips for Dealing with Employee Turnover
It’s something every doctor or office manager hates to hear—a valued employee has submitted their notice. Employee turnover is far more costly to practices than most office managers ...
5 Easy Ways to Improve and Optimize Patient Flow
What is patient flow? Patient flow is basically the way your patients move around from the minute they arrive at your practice until the minute they drive away. This includes everything from ...
Use Two-Way Text to Engage Patients
My friends and I often joke that we would rather someone text us than call us, and that is exactly how our patients feel. In addition, most offices now have some sort of patient relationship ...
Don’t be Fooled: Get the Real Scoop on Reminders in Free Webinar
With no-show rates ranging from 10 to 30 percent in most specialties, getting patients to show up for scheduled appointments might be the single most important thing you can do to improve your bottom ...
Marketing Through the Community
One of the best ways to get your name in front of patients is to get involved in community events. In this edition of our SolutionTeach: Practice Marketing series, we talk about different ways to get ...