Solutionreach is a patient engagement platform helping dental practices grow and achieve results like:
80% of our practice is recall appointments. So, keeping those patients coming back is what stabilizes our business and makes it more predictable for future budgeting and growth.
– Chief Operating Officer, Texas-based Dental Service Organization
When balances sit unpaid, your front desk ends up doing the same work over and over:
calling, leaving voicemails, sending statements, and trying to catch people at the right moment.
Your front office is stuck making patient calls, leaving voicemails, and tracking follow-ups with spreadsheets.
Voicemails turn into phone tag. Balances stay open longer while you wait for a call back.
You don’t know who needs a reminder, who needs a link to pay, and what’s already been sent.
Sync with your dental practice system (or import) so you’re working from real patient data.
-Chief Operating Officer, Texas-based Dental Service Organization
Send automated reminders for cleanings, follow-ups, and upcoming appointments, reducing manual work while keeping schedule full.
Features: Patient recall, automated appointment reminders (text/email/voice)
No more payment chasing and phone tag. Confirm coverage and send a secure payment link so patients can pay quickly.
Features: Insurance verification, secure payment links (debit, credit, HSA, or FSA)
If a balance is still open after the visit, send gentle reminders so your team isn’t playing phone tag chasing payments.
Features: Automated payment reminders (text/email/voice)
See who responded, who paid, and who still needs a follow-up. Without digging through notes.
Features: Unified inbox, conversation history, and reporting
By keeping follow-up consistent across the patient journey — recall and appointment reminders to reduce no-shows, two-way texting to cut phone tag, and easy payment options so balances don’t sit.
Many platforms handle one piece. Solutionreach connects the workflow — from reminders and texting to payments and follow-up — so your team isn’t stitching together tools. We’ve been in patient communications for 20+ years, so you gain the peace of mind you’re working with a reliable and stable partner.
Practices use Solutionreach to improve follow-up and see outcomes like:
Both. We support SMB practices and multi-location groups — from 1 location to many — with workflows that can scale as you grow.
Yes. You can tailor reminders and recall outreach to your practice’s workflows and timing—so patients get clear messages and your team spends less time doing manual follow-up.
