Online reputation can't be left to chance.

Four out of every five new patients read eye care online reviews when they are choosing a new provider. So it’s important to maintain your online presence so those potential eye care patients can find your practice. SR Smart Reviews makes it easy to make sure your online presence shows potential patients how great your practice is. Solutionreach uses a three-fold strategy to help you manage this:

• Easy access for patients – Text messages have a five times higher response rate than emails. So sending your optometry patients a text with a link to review your practice means they will likely see it while they are still in your office. They can click the link and review your practice while their visit is still fresh in their mind.
• Reviews from the right patients – SR Smart Reviews uses intelligent guidance to help your eye care practice determine which patients are most likely to leave a positive review. It also captures a Net Promoter Score (NPS) from each patient letting you know which patients think you’re great, and which ones need a little extra care.

Learn more about SR Smart Reviews