In his latest piece for the Healthcare IT Today blog, Jim Higgins, the founder and CEO of Solutionreach, shares key insights from new research on patient appointment reminders.
"You want to make sure you send enough appointment reminders that the patient actually shows up, but not so many that they feel overwhelmed," says Higgins. "A recent study analyzed millions of appointment reminders to determine just when you should send them to get the highest confirmation rate. There were a few important takeaways from that analysis—and they are all related to the number three."
To find out what those takeaways are, read the full article on the Healthcare IT Today blog.