In the latest post in his ongoing series on EMR & EHR, Jim Higgins looks at patient frustration over feeling more like a number than a person and how to combat this problem in your practice. People want to feel appreciated and like they matter, and that extends across all aspects of our lives, including healthcare. In the article, Jim provides five ways to help ensure staff connect with patients and provide a personal experience that increases satisfaction and patient retention. Read the full article to learn more.
New on Dentaltown, Comprehensive Communication, Comprehensive Care
Read the latest article on Dentaltown from Dr. Brett E. Gilbert on the importance of good patient communication and how you can provide good communication without sacrificing efficiency. "Patients expect not only top quality dental care, but convenient and personal service in every aspect of the ...
Read Enaging Patients with Personalized Communication on Becker's
Ambulatory Surgical Centers (ACSs) can face unique challenges in creating patient loyalty according to Jim HIggins, founder and CEO at Solutionreach. In his latest article on Becker's Hospital Review, Jim talks about these unique challenges and how ASCs can use personalized communication to build ...