In his latest article on Health IT Outcomes, Solutionreach president and CEO, Josh Weiner, looks at the different stages of addressing the pandemic for healthcare organizations. He shares strategies for how to connect at each stage, whether you are mostly shutdown or full reopening.
"To communicate most effectively, healthcare organizations need to keep a close eye on the situation at hand.,"says Weiner. "Patients want different types of communication from their healthcare providers depending on just what is going on around them. Are things calm? Are cases on the rise? Are you seeing a big surge and the healthcare system is getting taxed? Each of these situations calls for different messaging."
The rest of the article offers best practices depending on the state of the virus in your area. Find out more in the full article on Health IT Outcomes.