Now on Health IT Outcomes: Provide a Better Experience with Engaged Staff

Posted on Nov 14, 2018 by Solutionreach

In his latest guest column on Health IT Outcomes, Jim Higgins talks about how important an engaged staff is to having engaged patients. According to Jim, "Research shows patients expect the same level of customer service from their healthcare providers that they do anywhere else, and an invested staff will help patients feel the welcome they are looking for."

Find out how your practice can engage staff to help better engage patients in the full article.