Jim Higgins, founder and CEO of Solutionreach, discusses the benefits of a digital intake process in a new article on Inside Digital Health. In the article, he looks at the changing expectations of patients and how those are tied to technology.
"So what can move the patient experience from average to superior?", asks Higgins in the article. "Unsurprisingly, a recent survey found that the answer is usually closely tied to technology." He adds, "One of the more recent digital shifts is related to the intake process. Virtually all patients—93% to be exact—say that they expect healthcare organizations to use digital tools when interacting with them, and this includes during the intake process. "
Find out more about how and why to consider electronic patient registration options in the full article on Inside Digital Health.