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Read on Health IT Outcomes, “Consumer-Oriented Patients Expect A Better Technology Experience”

Posted on Jul 20, 2021 by Mike Rigert
Mike Rigert

In a new article on Health IT Outcomes, Solutionreach CEO Josh Weiner discusses how, in a post-pandemic world where patients are more consumer-conscious than ever, healthcare organizations must pivot their patient engagement strategies, technologies, and investments to better meet this new reality.

In the article, Josh says, “Today’s patients, heavily influenced by consumerism and the digital transformation, have heightened expectations and standards when it comes to digital communication in the healthcare industry. Your successful retention and acquisition efforts will hinge on your ability to create a more appealing digital, patient-centric experience that improves outcomes and gives you a competitive edge.”

To learn more about how changing societal forces and heightened consumer expectations have altered the patient experience landscape during the pandemic, read the full article on Health IT Outcomes.

Mike Rigert

Mike Rigert

Mike Rigert is a writer and content marketing specialist with more than a decade of expertise in the B2B SaaS healthcare sector. He enjoys finding fresh and creative ways to tell the story about Solutionreach's innovative and life-changing patient relationship management platform. In his spare time, Mike enjoys diving into books, geeking out with scifi, expanding his knowledge of military history, and spending time with his wife and three kids.