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Read Practices to Ensure the Best Communication on HCP LIve

Posted on Jul 07, 2020 by Josh Weiner
Josh Weiner
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In a new article on HCPLive, Practices to Ensure Patient Communication Across the Patient Journey, Josh Weiner, president and CEO at Solutionreach, looks at how to improve the digital patient communication during COVID-19 and beyond.

Weiner looks at how patient expectations and reimbursement models are changing the way organizations need to interact with patients. "There are many ways to look at the patient journey, but it can get complicated," he says. "You could easily find yourself breaking it into smaller and smaller pieces until you can’t see the big picture anymore. And, the big picture is critical to overall patient experience."

He goes on to address some of the key elements of that big picture experience and how to implement technology that makes a difference during different phases of the patient journey. Get all of his insights in the full article on HCPLive.

Josh Weiner

Josh Weiner

Josh Weiner is the CEO of Solutionreach. He joined Solutionreach from Summit Partners, a leading global growth equity firm. Through his work with Summit Partners, Josh served on the Solutionreach board of directors for three years. Prior to Summit Partners, he was a consultant with McKinsey & Company. Weiner has been recognized by Utah Business as a 2017 CXO of the Year and as a 2018 Forty Under 40 Utah Rising Star. Josh is a graduate of Stanford University and resides in Salt Lake City with his wife, daughter, and golden retriever Willow (who often makes cameos at the Solutionreach office). Josh and his family spend as much time as possible exploring the natural wonders of Utah's mountains and desert.