Solutionreach Achieves SOC 2 Compliance

Posted on Nov 28, 2017 by Solutionreach

Solutionreach announced today that it is SOC 2 compliant. Service Organization Control (SOC) 2 reporting, developed by the American Institute of CPAs (AICPA), is an auditing procedure that defines criteria and tests controls for managing and securing customer data relating to five “trust service principles”—security, availability, processing integrity, confidentiality, and privacy.

By completing a SOC 2 audit, Solutionreach shows its customers that its software, practices, and processes meet a high threshold for data security and compliant hosting.

“As a healthcare IT vendor, we know how critical a high level of data security is for our customers,” said Otto Silva, Vice President of IT at Solutionreach. “We chose to pursue the SOC 2 compliance because we wanted to ensure that we could implement controls designed to meet the unique needs of our customers.”

One of the benefits of the SOC 2 report is that it is unique to each company. The vendor reviews a list of requirements and selects and implements controls most relevant to their business and customers. A SOC auditor who specializes in this process helps with the selection of criteria. Those requirements are reviewed and new controls and best practices are developed as needed to meet the requirements to become compliant.

“We’ve done all we can to provide a high level of security and reliability for our customers,” said Silva. “When combined with their own policies and procedures, they should feel confident in their own compliance.”

Solutionreach is committed to delivering a solution that inspires customer confidence. To do this, the company will continue to monitor its internal processes and software, the industry, and developments in data security and make enhancements when needed. To learn more about Solutionreach, visit www.solutionreach.com.

About Solutionreach
Solutionreach is revolutionizing the healthcare experience for providers and their patients. Through its market-leading patient relationship management platform, Solutionreach supports higher patient satisfaction and loyalty, greater efficiency, and ultimately, stronger healthcare organizations. Solutionreach partners with more than 25,000 provider organizations in numerous specialties. Learn more at www.solutionreach.com.