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Solutionreach and First Insight Announce Partnership to Enhance DoctorPatient Relationships

Posted on Jun 27, 2013 by Solutionreach

Lehi, Utah
6/27/2013: Solutionreach and First Insight today announced the availability of an integration that streamlines interaction between the two cloud-based platforms using write-back functionality, raising the bar for the success of eye care practices through patient engagement and practice management.

The direct connection offers users of MaximEyes, First Insight’s practice management and EHR software, immediate access to the tools available from the market leader in patient engagement services, Solutionreach. With write-back, MaximEyes users are able to effectively communicate with their patients by utilizing Solutionreach services like automated appointment reminders, customizable patient surveys, personalized newsletters, and many other methods of patient engagement.

The cloud-based Solutionreach service provides solutions to increase office efficiency, manage online reputation and effectively market through social media.

“The partnering of Solutionreach and First Insight will enable MaximEyes users to improve and increase the level of communication between their practice and their patients,” says Jim Higgins, CEO of Solutionreach. “We are thrilled to be working with one of the EHR innovators in the eye care industry.”

“First Insight is proud to partner with Solutionreach as we share the commitment to practice excellence through advanced technology and adding quality services for our customers,” said Nitin Rai, President and CEO of First Insight. “MaximEyes patient demographics, appointments, and billing data are uploaded nightly to the Solutionreach server—the bi-directional integration with Solutionreach appointment data transfers the data back to a MaximEyes patient record.” Once a practice subscribes to Solutionreach services, First Insight provides the MaximEyes-Solutionreach integration setup at no extra charge to MaximEyes practice management customers (for versions and higher).

The relationship between the revolutionary companies results in a technologically advanced method of increasing potential success for eye care practices. Visit www.solutionreach.com and www.first-insight.com.

About First Insight
First Insight was founded in 1994 by Nitin Rai, president and CEO, to revolutionize and lead the eye care industry with the most complete and customizable electronic health records and practice management software. The company’s focus has been to help doctors achieve a paperless practice through MaximEyes, its flagship “eye care only” Cloud Based EHR and Practice Management Software. MaximEyes helps thousands of eye care professionals increase revenue, reduce billing errors, improve patient retention, enhance office efficiency, and relieve the stress of regulatory requirements. MaximEyes software delivers tailored and affordable options for all practice sizes. First Insight is headquartered in Hillsboro, OR. To learn more, visit www.first-insight.com.

About Solutionreach
Solutionreach, the pioneer in text and email messaging to patients, is the clear leader in providing patient engagement and communication solutions for healthcare. Utilizing the latest text, email, voice, video, web, and social media tools, Solutionreach equips healthcare providers with a “high-tech” solution that does not sacrifice the “high-touch” personalization when interacting with patients. Solutionreach engagement tools include every type of customized communication including appointment reminders, confirmations, reactivation, referrals, birthday wishes, holiday wishes, surveys, newsletters, customized promotions and more. All Solutionreach customers are provided with unlimited live revolutionary support.
Solutionreach has been the recipient of numerous awards and accolades including: (2009-2011) Inc 500/5000 Fastest Growing Private Companies; (2009-2010) Ernst & Young’s Entrepreneur of the Year Finalist; Winner 2010 Utah Innovation Awards; Utah Valley Fast 50, Utah Business Fast 50.

Amy LaVange of Solutionreach
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