Read How the 3-3-3 Approach Revolutionizes Confirmations on HIT Outcomes
Every time a patient misses an appointment it has an impact on them, other patients, and the practice. Stemming the tide of no-shows is crtitical to being successful. In his latest contribution to ...
New Article Showcas"s Medical Office Survey Results on Healthcare IT Today
In a new article on Healthcare IT Today, Jim HIggins looks at the results of the recent State of PRM report. Over 700 healthcare providers and staff were surveyed to gather data about who is using ...
Read 5 Services that Make or Break Patient Satisfaction on HIT Outcomes
In a new article on Health IT Outcomes, Jim Higgins, founder and CEO at Solutionreach, looks at the growing role of customer service in healthcare.  "Today’s patient interactions are best viewed ...
Latest From the PRM Pro on HISTalk: Want to Get Patients in the Office? Talk to Them Outside of It
In his latest contribution on HISTalk Practice, Solutionreach CEO and founder, Jim Higgins, discusses the importance of communicating with patients between visits. "It is not uncommon for weeks, ...
Read 12 Important Steps to Remember When Closing Deals with Software Vendors on Forbes
A new article on Forbes looks at expert tips on the things to look for selecting and buying new software from vendors. Solutionreach CEO and founder Jim Higgins shares his insights as one of the 12 ...
State of PRM Report from Solutionreach Reveals Four Key Trends
Survey shows use of patient relationship management technology improves patient experience and health outcomes Solutionreach today released a report that looks at adoption of PRM technology, how ...
With Patient Reminders, Timing Is Everything Now on Inside Digital Health
In a new article in the publication Inside Digital Health, Jim Higgins, founder and CEO of Solutionreach, reviews new data about the timing and cadence of reminders. "There is no doubt that reminders ...
Now on HIT Outcomes - Addressing the Keys to Your Online Reputation
In his latest article on Health IT Outcomes, Jim Higgins, founder and CEO at Solutionreach, looks at some often missed aspects of online reputation. First, Higgins reminds readers why a provier's ...
RCM Tip from Jim Higgins Now on Becker's
In his latest contribution to Becker's Hospital Review, Jim Higgins, founder and CEO of Solutionreach, suggests that to improve patient collections and experience, hospitals should examine collection ...
Read Combining Pop Health with Patient Outreach on Healthcare Innovation
According to a new article on Healthcare Innovation, leveraging patient relationship management technology has proved successful in getting patients the appropriate care at Community Medical Center ...