5 Ways to Keep Patients from Feeling like a Number Now on EMR & EHR
In the latest post in his ongoing series on EMR & EHR, Jim Higgins looks at patient frustration over feeling more like a number than a person and how to combat this problem in your practice. People ...
Jim Higgins Discusses Online Reputation and PRM Software on Health IT Outomes
In his latest post on Health IT Outcomes, Solutionreach CEO Jim Higgins looks at the growing influence of a practice's online reputation on patient recruitment. He goes on to discuss three ways ...
Latest on HIT Outcomes from Jim Higgins: Meeting the Needs Of Baby Boomers
In his latest piece on Health IT Outcomes, Jim Higgins looks at the specific communication needs of baby boomers. Baby boomers are the largest consumers of healthcare, but their needs have been a bit ...
Brett Jarvis Joins Solutionreach as SVP of Customer Success
Solutionreach announced today that Brett Jarvis will join its leadership team as the senior vice president of customer success. This new addition highlights the growing company’s commitment to ...
Solutionreach Launches SR Schedule to Improve Scheduling for Practices and Patients
Solutionreach has launch its newest product, SR Schedule, which allows practices to offer patients an easy-to-use online scheduling option. Currently, only one in five patients are able to schedule ...
Jim Higgins Addresses Patient Retention on Health IT Outcomes
"The shift to value-based healthcare means practices are feeling the pressure to improve their patient engagement and retention," said Jim Higgins in his latest article on Health IT Outcomes. Higgins ...
Solutionreach Achieves SOC 2 Compliance
Solutionreach announced today that it is SOC 2 compliant. Service Organization Control (SOC) 2 reporting, developed by the American Institute of CPAs (AICPA), is an auditing procedure that defines ...
Latest From the PRM Pro on HISTalk: Treating the Person Inside the Patient
In the latest in his series From the PRM Pro on HIStalk, Jim Higgins looks at how practices can do more to treat the person inside the patient. The Patient Provider Relationship Study found that many ...
In EMR & EHR: You May Like Your Doctor, But... From Guest Jim Higgins
In his latest guest post on EMR & EHR, Jim Higgins talks about the role practice processes play in patient loyalty. He highlights the recent Patient Provider Relationship Study, and data that shows ...
In Managed Healthcare Executive: Three Ways Payers Can Enhance Member Relationships
In an article in Managed Healthcare Executive, Jim Higgins looks at how payers and providers can help enhance member relationships. Jim highlights three key areas around improving communication and ...