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Easily Manage Your Multi-Location Practice’s Online Reputation—All From a Single Platform

Posted on Jan 20, 2022 by Solutionreach

    screenshot of SR Reputation Engine

    Your healthcare enterprise may offer the very best care, but new patients won’t deem it trustworthy if you don’t have a great online reputation behind it. Developing that positive reputation requires listening and responding to customer feedback through online reviews. In fact, online reviews are often the most important factor in a patient’s decision to book an appointment with a new provider. If you’re a multi-office practice, this means optimizing the online presence and reputation of each of your local practices.

    However, managing the online reputation and reviews for your entire enterprise—each practice and each provider—can be complicated and time consuming. The more locations and providers you have, the harder it can be to keep up with sending out and responding to each review, outperforming each location’s competitors, and determining which practices may need special attention.

    We’re excited to share that Solutionreach now provides multi-location reputation management support with SR Reputation Engine! In our latest release, SR Reputation Engine is now available through Location Hub. Whether you have two offices or 2,000, this means it’s easier than ever for you to manage both your global brand and the local reputation of each and every practice in your organization. 

    SR Reputation in Location Hub provides the multi-location permissions you need to easily provision the desired services to your practices, including: 

    •       Two-way text review invitations (automated and manual)
    •       Monitoring and notifications of new reviews
    •       Bulk or custom responses using templates
    •       Local intelligence on competitive practices
    •       Actionable insights via analytics and reports

    If you would like to see SR Reputation Engine in action, attend our Virtual Product Roadshow webinar on Wednesday, Feb. 2, at 11 a.m. MT. Register today!

    We’re proud that Solutionreach has all the features you need to provide the best services to your practices—all in one platform. We make it easy! Headquarters can provide both operational and reputation management tools to their practices. The corporate marketing team can globally manage the brand’s online reputation and respond to all local reviews in a HIPAA-compliant fashion. And each of your locations can run a state-of-the-art healthcare practice, easily communicating with their patients. You can tailor the Solutionreach platform precisely to fit how your organization operates.

    More good news is that SR Reputation Engine is often a better value than a standalone reputation management product. Speak with a SR product expert today to ensure you aren’t paying more than you should for non-integrated reputation management software.

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