It's a tough question. How do you manage online reviews (especially negative ones!) without giving away PHI? With online reviews having incredible power over your reputation, it is important that practices respond when patients say something about them online. In this video, I walk you through the ways you can do that while staying compliant. Feel free to ask additional questions in the comments!
You should also check out our guide that has all kinds of compliance information. You can read it here.
