If you're like most healthcare organizations, hiring and training new employees is a fairly common occurrence. We received a question asking for some tips to make training new employees a little ...
How to Create a Recall Program That Really Works
It’s a tale as old as time. The Jones family has been coming to your office for over five years. They bring the kids in for checkups regularly. They always pay on time. One day, you realize that you ...
10 Questions to Improve Patient Satisfaction
In a previous post, we discussed the importance of patient satisfaction in growing a healthcare practice. Patient surveys can play a key role in finding out how patients feel about your practice and ...
Tips to Master Your Phone Skills
Tonya wrote to ask for some tips on improving their practice's phone skills. Our video this week answers her question! At just over one minute, you're not gonna want to miss it. You may even see my ...
AI and Machine Learning and Big Data, Oh My!
When it comes to AI and machine learning in healthcare, we are only scratching the surface. Join us as renowned healthcare IT blogger John Lynn shares what he thinks are the big trends in AI now and ...
Which Wins? The National Average No-Show Rate or Yours?
Have you ever wondered what the national average no-show rate is for your specialty? Or what your no-show rate is in comparison? If so, this post is for you. Patient no-show rates can range anywhere ...
How Can I Boost Employee Morale?
What do Bob Ross, toxic gossip, and party horns have in common? They've all made it into our most recent SolutionTeach FAQ, where we talk about creating a practice where people WANT to come to work. ...
Wondering How to Improving Billing?
Billing is one of the least favorite aspects of practice management for nearly everyone. Find out how to get luck on your side when it comes to patient billing.
Two Ways PRM Software can Increase Patient Satisfaction
Patient satisfaction is a term healthcare practices take seriously. With different clinics and practices on every corner, patients have the luxury of choosing where and by whom they want to be seen. ...
What is the Most Efficient Way to Schedule Patients?
In this week's FAQ video, we tackle the age-old question about scheduling. What are the best ways to schedule patients in a way that will keep things running smoothly. Check it out below For more ...
Patient Referrals: 7 Quick and Easy Ways to Fill Your Schedule
Everyone wants a bustling practice. A full schedule. Happy patients filling the waiting room. The question is—how to make that dream become a reality? One of the most important elements of practice ...
How Much Time Off Should I Be Giving My Staff?
Our FAQ this week is one we see fairly often...how much time off is typical for staff in our industry? We've got an answer for you! Oh and if you've always wanted to see me with a beard, now is your ...