How do you know if patient engagement strategies are working? How do you make sure future patients see that positive feedback? Solutionreach patient experience solutions allow you to capture feedback to help you retain patients and attract new ones.
How can you know what’s going right and what’s not? We’ll tell you. Patient surveys. They are a must. Solutionreach patient experience software automates surveys to track satisfaction and get feedback on new services. With patients demanding more consumer services and better customer service, you need to know what to work on or risk losing patients.
SR Smart Reviews helps you use your strongest patient relationships to build new ones. The best way to do that is with text. Send text message requests for reviews automatically or set it up so staff can directly message patients they know have had a great experience. Solutionreach lets you increase reviews on the two top sites—Facebook and Google—using the setup that works best.
Learn how SR Smart Reviews can help your practice get reviews from the right patients in the right places.
It’s true more patients use reviews than ever before when looking for a provider, but they also use referrals from family and friends. Solutionreach makes it easy for patients to give you referrals with a Refer-a-Friend button that can placed on all communications. This is one practices can set and forget then watch the referrals roll in.