In a new article on Health IT Outcomes, Jim Higgins, founder and CEO of Solutionreach, looks at why quality patient communication is so important and how to create it.
"Healthcare experts readily acknowledge that communication is one of the biggest challenges in the industry today," says Higgins. "There are, however, things healthcare organizations can do to ensure high quality, meaningful communication with patients." They include the way messages are sent and when they are sent.
Higgins uses recent research on best practices to support his suggestions around how to improve patient communication. Read the full article on Health IT Outcomes for details.