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Read COVID-19 Communications: Meeting Patients Where They Are on Health IT Outcomes

Posted on Oct 30, 2020 by Josh Weiner
Josh Weiner
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In a new article on Health IT Outcomes, Josh Weiner, CEO of Solutionreach, looks at how the right patient communication tools can support the vaccine rollout.

"For effective hospital-patient engagement leading up to the vaccinations, providers need to meet people where they are," says Weiner in the article. "That means connecting with patients and the community using the same forms of communication they use rather than relying on the traditional forms such as a phone call or even email. What’s the answer? In a word, texting. No longer is it just the go-to communication favorite of younger generations. A recent patient communication preferences study showed that nearly 80 percent of patients want to receive texts from their healthcare provider. It’s because texting is accessible, quick, convenient, and effective. Upwards of 80 percent of American adults own a smartphone and about 96 percent use it to text message."

To find out more about how to use text to support the vaccine rollout, read the full article on Health IT Outcomes.

Josh Weiner

Josh Weiner

Josh Weiner is the CEO of Solutionreach. He joined Solutionreach from Summit Partners, a leading global growth equity firm. Through his work with Summit Partners, Josh served on the Solutionreach board of directors for three years. Prior to Summit Partners, he was a consultant with McKinsey & Company. Weiner has been recognized by Utah Business as a 2017 CXO of the Year and as a 2018 Forty Under 40 Utah Rising Star. Josh is a graduate of Stanford University and resides in Salt Lake City with his wife and daughter. Josh and his family spend as much time as possible exploring the natural wonders of Utah's mountains and desert.