In a new article on Health IT Outcomes, Josh Weiner, CEO of Solutionreach, looks at how the right patient communication tools can support the vaccine rollout.
"For effective hospital-patient engagement leading up to the vaccinations, providers need to meet people where they are," says Weiner in the article. "That means connecting with patients and the community using the same forms of communication they use rather than relying on the traditional forms such as a phone call or even email. What’s the answer? In a word, texting. No longer is it just the go-to communication favorite of younger generations. A recent patient communication preferences study showed that nearly 80 percent of patients want to receive texts from their healthcare provider. It’s because texting is accessible, quick, convenient, and effective. Upwards of 80 percent of American adults own a smartphone and about 96 percent use it to text message."
To find out more about how to use text to support the vaccine rollout, read the full article on Health IT Outcomes.
