Jim Higgins, CEO and Founder of Solutionreach, looks at the role technology plays in improving patient satisfaction in his latest article for EMR & EHR.
"One of the most effective (and easiest) ways to improve the patient experience is through the use of technology," writes Jim. "According to one study, using technology to communicate with patients increases patient satisfaction scores by around 10 percent. Not only that, but technology saves practices a huge amount of time and hassle. Here are just a few of the ways you can use technology to personalize patient experience and simplify workflow for staff."
Jim looks at some of the different solutions that can help improve access and convenience while also personalizing the patient experience. Find out what they are in the full article.