Posted on John Flucke’s Dental Technology Blog, June 25, 2014
Over the years, I’ve had the good fortune to deal with many of the team members from both Ultradent and Solutionreach.
In my role as Chief Dental Editor and Technology Editor for DPR, I’ve been able to meet many members of both companies and I’ve always come away impressed. Both companies are guided by good principles and the employees I’ve interacted with have been good people who have their ethics in the right places.
One of the things I try and evaluate when I’m first getting to know a company, is how do they rate on my own personal “ethics scale”. In that regard, I’ve always found both companies to be focused on doing things the “right way” and always striving to do “the right thing”. That’s the kind of company I want to have dealings with and the kind of companyI want to write about. As a profession and as a society we need to support and deal with companies that have that focus.
For those of you who don’t know, Solutionreach was, for many years, known in dentistry as Smile Reminders. And, as we all know, Smile Reminders (before the name change) was one of the best patient reminder systems on the planet. The company was providing those services in lots more spaces than just the dental market, so they decided to do away with the name that referenced dentistry (Smile) and tried to unify the company behind a common brand.
On Tuesday June 24th, 2014, I received the following press release from Ultradent and Solutionreach. Read on for all the news!