Have you ever thought about the secrets hidden right in your online reviews? In his latest article on Healthcare IT Today, Jim Higgins shares some of the latest data mined from thousands of online reviews in the healthcare industry.
He writes, "Before we start bemoaning how our hands are tied when it comes to poor reviews, we should stop to think about what can be learned by paying closer attention to reviews."
Find out more about what this massive study found and how it can help you improve your patient relationships, online reviews, and overall financial success. You can read the whole article by clicking here.