In this era of consumerized healthcare, the patient experience is a main driver in determining a patient’s choices regarding their healthcare providers. Implementing patient surveys through Solutionreach is an effective way to monitor the patient experience and improve patient satisfaction.
Solutionreach medical surveys are unique and designed with your practice in mind:
Solutionreach has helped Margaret Benson of Virginia Eye Institute get a greater number of surveys and reviews filled by patients, helping them to improve their practice reputation and to quickly address any issues.
What is a Net Promoter Score? Great question. It’s a number that illustrates the likelihood that a patient will recommend your practice. Think of it as a single-metric way to check the pulse of patient satisfaction. Solutionreach collects NPS data from your survey results and keeps you aware of your score in the dashboard.