Automated appointment reminders are the quickest and easiest way to cut back on no-shows and connect with patients. One single no-show a day can cost your practice anywhere from $40,000 to $100,000 per provider in annual revenue. Medical appointment reminders can soothe this pain—while making patients happier. Over 80 percent of patients preferring text message reminders.
Most patients no-show because they simply forget their appointment. Really, it’s true! That’s why Automated Appointment Reminders cut no-show rates so drastically (to less than five percent for most Solutionreach customers). Patients can receive appointment reminders that are customized with pre-appointment instructions in the way they choose through:
Patients can easily confirm or cancel and reschedule. Trust us on this one—we’ve been doing reminders for almost 20 years!
More than two-thirds of patients want to text with their healthcare provider. Don’t believe it? Well we’ve done the research to back that up. We sent the first text in healthcare, and no one knows texting better than us.
SR Conversations allows you to provide real-time, two-way text messaging with patients. You can text-enable your landline, both your practice and your patients can initiate text messages, and you can easily see the complete message history and prioritize messages for follow up. The iOS app gives you the flexibility to text patients from wherever you are and a convenient HIPAA consent tool makes it simple to keep conversations going while staying compliant.
For patients, communication’s never been easier. Nothing to download. No need to register. Just text and get answers. How awesome is that?!?
It is so much easier to keep the patients you have than to try to get new ones. Flexible, customizable, Automated Recall Reminders from Solutionreach make it happen. Keep your schedule full and get patients back in for needed preventive care and follow-up care. No wonder practices using Solutionreach increase recall revenue by about $100,000 a year per provider.
appointments booked within the first 30 days
in additional appointment revenue
How do you let your patients know it’s time to pick up products such as glasses and contacts, dental products and cosmeceuticals?
Solutionreach can help you send those patients a quick message to reduce delays for product pickups, and they’ll appreciate the outreach. You’ll appreciate not having to manually make the notifications. It’s win-win.
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Have you ever wondered what the national average no-show rate is for your specialty? Or what your no-show rate is in comparison? If so, this post is for you.
Missed appointments are a source of frustration to every practice. While not every no-show can be eliminated, there are effective ways to reduce them and increase your office efficiency and make things more convenient for your patients.
Most patients do not miss their appointments on purpose. Research found that 23 percent of patients who did not receive an appointment reminder did not show up for their appointment, but that number dropped nearly 6 percent when patients were reminded.